Request:  Team member wishes to be transferred from one FK University location to another. This happens if a team member gets assigned to the incorrect location, or is transferred to another location.

IMPORTANT : Regional managers all have access to transfer any of their team to whichever location they need to.  This should not be a service request that is performed by IT.  

Requirements: Shared by the requester in the ticket submitted

• New location name for transfer
• Region of new location 
• Regional manager's name

Steps

1. Open the ticket submitted for this request
2. Click Reply
3. Click +Cc on the right of the header (If currently no one is copied) or Cc to the left of the header (if currently someone is copied)
4. Enter the regional manager's name into the ticket CC.
5. Copy into the body of the ticket the following and fill in the brackets with the requirements:    "Hi [regional manager's name], please assist [requestor's name] with reassigning them to [new location] in FK University."
6. Click Add Reply. 
7. Change the status to Pending Validation.